Return & Refund Policy

Overview
At Seedra, we are committed to delivering high-quality natural products. If you are not fully satisfied with your purchase, please review our return policy below.

Eligibility

·       Returns are accepted within 7 days of delivery.

·       Products must be unused, unopened, and in their original packaging.

·       Perishable items such as honey or oils may only be returned if damaged or spoiled during shipping.

How to Return

·       Contact our customer service team at info@seedra.ae with your order number and reason for return.

·       We will provide instructions for returning the item safely.

Refunds

·       Refunds will be processed to your original payment method within 7–10 business days of receiving the returned product.

·       Shipping charges are non-refundable, unless the return is due to a mistake on our part (damaged or incorrect items).

Exchanges

·       Exchanges are available for damaged or incorrect items. Please contact our team to arrange a replacement.

Contact Us
For questions regarding privacy, returns, or refunds, email us at info@seedra.ae or call +971509224777.